Reaffirming our commitment to leadership excellence and global market expansion, we at Callbox proudly announce the promotion of Rebecca Matias to the role of Chief Operating Officer. Rebecca previously served as the Vice President of Global Operations and has since played a pivotal role in Callbox’s industry journey.
Rom Agustin, CEO-Founder of Callbox, expresses his excitement and acknowledges her innovative strategies and deep industry expertise that have propelled the company to new levels of global recognition. As COO, Rebecca will enhance operational capabilities and drive strategic growth.
Rebecca herself expressed gratitude for the opportunity and outlined her vision for the future, emphasizing collaboration with the team and clients to forge new paths and set benchmarks in the B2B market.
Since joining Callbox in 2008, she has been instrumental in the company’s successes. Her strategic leadership led to Callbox’s expansion into the APAC and LATAM regions, achieving a remarkable 40% growth in market penetration over the past three years.
She also fostered key tech partnerships that significantly improved operational efficiency, resulting in a 25% reduction in client acquisition costs and improved overall client satisfaction. Rebecca’s focus on operational excellence streamlined internal processes, leading to a notable 30% increase in productivity across various departments.
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Quick meet with Queck
Notably referred to by her colleagues as “Queck,” Rebecca is all about embracing change and grabbing opportunities with both hands.
Her impressive 8-year stint in sales and marketing makes her the go-to pro for sealing deals and tailoring solutions to clients’ needs. Throughout her career, she made it an art form to keep client connections strong and seamless through consistent communication.
Beyond her professional prowess, Rebecca boasts academic achievements with an MBA and a Chemical Engineering degree from Ateneo de Davao, Philippines. Her journey kicked off at Shell Oil in 2004, strategically steering the ship in fuel distribution. Later, at The Louis Berger Group, she took the helm as Deputy Team Leader, orchestrating connections and managing logistics for noteworthy events and VIP visits.
Her dynamic spirit, coupled with impressive PR and communication skills, has firmly positioned her as a driving force behind Callbox’s triumphs. As she continues to spark inspiration and drive innovative projects at Callbox, Queck’s journey is a testament to the blend of passion and professionalism.
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Onwards to exciting business strides and new horizons
As we step into this exciting new chapter, our anticipation is fueled by the eagerness to witness the lasting impact and fresh innovations that Rebecca Matias, now our Chief Operating Officer, will infuse into Callbox’s pursuit of excellence in the dynamic B2B market.
To Queck, our grandest congratulations!
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